Privacy policy

 

You can access our full Privacy Policy below to help you to understand better how we use your personal data. If you have any questions regarding data protection you can contact Chatellano.com through the email info@chatellano.com.

 

What do we mean by personal data?

Personal data is information or pieces of information that could allow you to be identified, such as your name and contact details. It may also include information about how you use this website.

 

How do we collect your personal data?

Data are collected directly from you, either by you providing the data directly to us or you acting in a manner that provides us with the data. For example, we collect your personal data when you enrol in a product or a service or when you contact our customer service. We also collect personal data through cookies. (Cookies policy).

 

Chatellano.com is hosted on the Wix.com platform. Your browsing data may be stored when you visit Chatellano.com through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Learn more about their privacy policy: https://www.wix.com/about/privacy

 

How do we use your personal data?

Your personal data will be used by Chatellano.com for the purposes of providing you with the products and services that you have ordered, administrative services, for customer service, or as otherwise necessary to perform the contract between you and us. We may also use your personal data for statistical purposes and, if you have given your consent, to market our products and services, for example through email marketing.

 

We may also conduct surveys on customers or potential customers: In order to verify the quality of communications as well as the products and services that we provide, Chatellano.com may conduct satisfaction surveys.

 

Who is responsible for the processing of your data?

Identity: Marcos Tapia Álvarez (in this document, “Chatellano.com”) 71175562S

Postal address: c/Alvarez Taladriz 7 1ª A Valladolid (Spain)

Contact: info@chatellano.com

 

How long do we keep personal information?

We will keep your information for as long as we need it for the purpose it was collected, unless you request us to delete it and in such a case provided that Chatellano.com has no longer the need to keep your information for other reasons.

 

Who do we share your personal information with?

Chatellano.com will not share your personal data with any third part, except in the event of legal obligation or if it was necessary for the purposes of providing you with the products and services that you have ordered, we base this on your specific consent.

 

On what do we base our right to collect and use your personal data?

We base our right to collect and use your personal data on the need to do so in order to provide you with the services or products that you have ordered from us. To the extent that we use your personal data to send you offers beyond what is considered to be within our legitimate interest, we base this on your specific consent.

 

What are your rights when you provide us with your data?

You may exercise, if you wish, the rights of access, rectification and deletion of data, to limit processing carried out with your data or to oppose to such processing; to request portability of your personal information as well as to request not to be affected by automated decisions, contacting through the following email address: info@chatellano.com

 

Against which authority can you exercise your claims?

In any case, you can always address the Spanish Data Protection Authority (www.agpd.es) and submit a claim, especially in the cases where you deem that we have not satisfied your individual rights regarding how we process your personal information.

 

Other details:

You declare that the data you have given us is accurate and true. You will be solely responsible for any false or inaccurate statements that you make and for the damages caused to Chatellano.com or to third parties.

 

Personal data will be treated with the degree of protection legally required to avoid any loss or unauthorised access.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect and how we use it.